Support/Contact Us

 

Ways to Contact Us

E-mail us at support@SebastianFierri.com

 

FAQ Quick Links

Order Status If you have an account, log in to view your order status by visiting My Account, Order List for a complete list of your orders. If you do not have an account please locate your order confirmation in your email. View your order button will provide the latest information on your order.

Please note: tracking information may not be available for up to 48 hours after you receive your shipping confirmation email.

Exchange/ Return If you are not completely satisfied with your purchase, we will gladly accept a free no hassle exchange or return. The Exchange/ Return process can be started by visiting our Return Center 

Feedback We are always looking for ways to improve. If you have a comment or would like to share your experience please email us at feedback@SebastianFierri.com

Customer Service Voicemail:  (888)-735-1231

We typically respond within 24 hours Monday through Friday, with the exception of holidays. Messages over the weekend will be responded to on Monday or the next business day.

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